What is performance management?
Many people think about appraisals or one single activity when they think of the term performance management. However, it is not one single activity but rather a group of practices that should be approached holistically.
There’s no standard definition of performance management but it describes activities that:
- Establish objectives- this activity allows individuals to understand the role they play in the overall aims of the organisation and allows them to measure their individual performance against these.
- Improve performance- this can be looked at from an individual employee perspective, looking at a team as a whole or the whole organisation and often involves looking at all three.
- Hold people to account- rather than just creating meaningless data from performance management activities, it is important that this data is used to inform processes such as reward, career progression and even the termination of contracts.
How can Blue Star HR help me?
The Blue Star HR team will help you to look at your objectives and KPIs and identify these if you are not clear. We have experience of working with management teams to establish these areas in a collaborative way.
Once these areas are defined, the team will work with you to link these focus areas to what is expected from staff and what the ‘ideal’ working environment and outputs.
We can do this by reviewing any performance management activities and helping you to improve these and introduce the best methods for you. We can support you with recommended paperwork, online systems and training for both managers and employees.
The team support a variety of clients day to day, from large organisations as part of wider groups where the objectives may come from a head office which could even be located in another part of the world, to small family run businesses who may be wanting to introduce a performance management process.