Dealing with poor performance is one of the most difficult things a manager has to do. It’s so easy to be at one of the extremes – to want to immediately sack anyone who is not performing properly or to simply ignore it and it might go away. Neither approach is acceptable to any successful business. At one extreme a lengthy and costly tribunal proceeding may be the result (to say nothing of the impact on morale of those left behind!) and at the other extreme the business suffers as a result of someone staying who is clearly not performing as they should be.
Together we can: