Management and supervisory skills
These workshops are aimed at providing basic management skills in quick, punchy sessions. We concentrate on the practical issues, using real examples and encouraging delegates to share learning.Managing absence
Learn how to get on top of absence issues, handle them within the law and avoid extra costs for your business.
Managing change
Change is a business reality but how can you help your people deal with it? This workshop focuses around the change cycle giving managers the skills they need to cope in change situations from rapid growth to redundancies. (This workshop can be tailored to address specific business issues)
Managing difficult people issues
Covering everything from drugs and alcohol to poor performance and disciplinary hearings this workshop looks at how to nip problems in the bud, manage people within the law and deal effectively with dismissals.
Interviewing skills
Starting with a clear outline of what selection is all about we work through structuring, questioning techniques, listening skills and assessment. (This workshop can be extended to a full day on Recruitment and Selection and can be adapted to incorporate internal practices e.g. competency based interviewing.)
Managing performance
How to agree objectives and personal development, review performance, coach and appraise your people - with practical exercises based on real jobs. (This course can be tailored to your business incorporating your own process, paperwork and competency framework)
Financial management for non financial people
An overview of the business basics including how to interpret a balance sheet. We are happy to run this course using your own businesses financial information at no extra cost.
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